Our Refund Policy is simple - if you don't like it you shouldn't pay for it. No questions asked. We trust your judgment. Thanks for giving us an opportunity to serve you.
However, to keep it under some control our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We hope you understand, keeping an open end would be too risky for us and it could be misused.
We use Fulfilled By Amazon (FBA) system, considered one of the best in the world, to ship all your purchases. If you have used Amazon Pay the return procedure would be the same as for any Amazon purchases.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed immediately, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Bodymune, 8001 S 194th Street, Kent WA 98032, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Bodymune, 8001 S 194th Street, Kent WA 98032, United States. We'll let you know whether you should send the item back to us. The return shipping is free. It's on us.